Returns & Refunds 🐾

Please read carefully before placing your order. We're always here to help if something goes wrong.

🚫 No Returns or Exchanges

As all YomiFur products are handmade to order, we do not accept returns or exchanges. Please review your order carefully before completing your purchase.

⏰ Order Cancellation

Changed your mind? You may cancel your order within 24 hours of placing it. Please contact us as soon as possible via our Contact page.

After 24 hours, production may have already begun and cancellations can no longer be accepted.

🧵 Handmade Product Notice

All our products are handmade, which means minor imperfections such as slight variations in stitching, fur texture, or shape may exist. These are a natural part of the handmade process and are not considered defects.

Please also note that colors may appear slightly different due to differences in monitor settings and lighting conditions. Minor color variations are not eligible for returns or refunds.

💌 Received Something Wrong?

If you received a damaged, defective, or incorrect item, please contact us as soon as possible with:

Your order number
Clear photos or video of the issue
A brief description of the problem

We will review your case and offer an appropriate solution, which may include a replacement or a partial refund, depending on the situation.

We're here for you 🐾 If you have any concerns about your order, don't hesitate to reach out via our Contact page. We'll do our best to make it right!