Contact Us
Have questions about our products,
orders, or shipping?
Feel free to reach out. We'll be happy to help.
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Response Time
We usually reply
within 24–48 hours.
Send Us a Message 🐾
Fill out the form below and we'll get back to you as soon as we can.
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Before You Contact Us 🐾
To help us assist you faster, please include as much detail as possible.
- 🐾 Your order number (if you have one)
- 🐾 Product name or item link
- 🐾 A short description of your issue or request
- 🐾 Clear photos if the item is damaged
Helpful Tip 🩷
Adding your order number usually helps us resolve your request much faster!
Frequently Asked Questions 🐾
Yes! We offer worldwide shipping. Delivery times vary by destination, but we strive to get your order to you as quickly as possible. All orders are shipped with tracking.
Most orders arrive within 7–20 business days depending on your location. US orders typically take 10–15 days. You'll receive a tracking number once your order has shipped.
We process orders quickly! Please contact us within 12 hours of placing your order if you need to make changes or cancel. After that, we cannot guarantee modifications.
We're so sorry that happened! Please contact us within 7 days of receiving your order with clear photos of the issue. We'll arrange a replacement or refund as quickly as possible.
The fastest way to reach us is via Instagram DM (@yomi.fursuits) or by emailing support@yomifur.com with your order number in the subject line.